FAQ

Shipping

Free delivery on all orders. Orders are processed within 1-2 business days and delivered in 3-7 business days across India. You'll receive tracking information by email once your order ships.

Returns

You can request a return within 7 days of delivery for eligible products by emailing support@skinexxt.com with your order details and clear photos. We review every request before approving it, and returned products must be unused, unworn and unwashed with original tags and packaging. After a return is approved and the item is received and inspected, the resolution (refund to the original payment method, Skinexxt store credit, or a replacement) is processed. For hygiene reasons, innerwear is not eligible for return or exchange. If any item, including innerwear, arrives damaged, defective or incorrect, contact us within 7 days of delivery with clear photos. See our Returns page for details.

Sizing

Check the size guide on each product page. If you're between sizes, we recommend sizing up. Still unsure? Contact us and we'll help you choose.

Contact

Email support@skinexxt.com or use our contact form.